We strive to provide a fast and comfortable exchange and return procedure. The product must be in original condition, with all tags remaining in place. Knickers and playsuits must be tried on over your own underwear. Product cannot be damaged, worn, washed, or altered in any other way. If you choose to return, you have to fill out the return form on
Please attach a receipt or its copy to the return parcel- if not possible please include order number and return/exchange number with the parcel to avoid problems upon us receiving your return package. The next steps of your return depend on where you are returning from.
WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?
If you need to change or cancel your order you can do it until 12PM CEST the following business day. To cancel within this timeframe, contact us at customercare@godsavequeens.com and include your order number in your request. If you decide against your purchase after the allotted timeframe, the order will be shipped to you and you’ll send it back as a normal return if eligible.